Terms & Conditions
Welcome to CherryNYarn, your destination for handcrafted crochet gifts, custom roses, plushies, keychains, and more. By accessing this website and making a purchase, you agree to comply with the following Terms and Conditions. Please read them carefully before using our site or placing an order.
1. Company Information
Business Name: CherryNYarn
Location: Mumbai, Maharashtra, India
Contact: Please use our Contact page for questions and support.
2. Use of the Website
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All website content, including images, product descriptions, and designs, are provided for your personal shopping and informational use only.
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Unauthorized use, copying, or reproduction of website materials is prohibited.
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Accounts may be suspended or terminated for violating these terms.
3. Products, Pricing & Availability
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We offer delicately crafted crochet products including custom roses, plushies, keychains, and seasonal handmade gifts.
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Product descriptions, prices, and availability are subject to change without prior notice.
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Mistakes in pricing or product details may be corrected and orders canceled if necessary.
4. Payment Terms
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All orders must be prepaid via the payment methods available at checkout.
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Any additional fees, commissions, or charges (such as shipping) will be disclosed before you complete your purchase.
5. Shipping and Delivery
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Shipping methods, estimated timeframes, and shipping costs will be provided at checkout.
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Unforeseen delivery delays are sometimes possible; we will communicate updates as soon as possible.
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Buyer is responsible for shipping fees unless otherwise stated.
6. Returns, Refunds, and Cancellation Policy
Return Policy for Defective Products:
We take pride in our craftsmanship and want you to love your crochet creations. Returns are accepted only for products with manufacturing defects or damage.
If your item arrives defective:
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Contact us within 14 days of delivery to request a return or replacement.
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Email us your order details, a description of the defect, and an unboxing video clearly showing the packaging and product on arrival.
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If approved, return the product in its original, unused condition and packaging.
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Upon receiving and inspecting the item, we will provide a replacement or refund using your original payment method.
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Customized or non-defective items are not eligible for return.
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Return shipping costs are the responsibility of the customer.
Order Cancellations:
Orders can be canceled before shipping. Once shipped, cancellation is not possible.
7. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. We comply with all applicable data protection laws (such as GDPR or CCPA if relevant).
8. Intellectual Property
All website content, branding, designs, and items are owned by CherryNYarn and are protected by copyright. You may not reproduce, resell, or use our creations or content for commercial purposes without approval.
9. Limitation of Liability
To the fullest extent permitted by law, CherryNYarn is not liable for indirect losses or damages arising from use of the website or from purchased products, beyond the value of the item purchased.
10. Governing Law
These terms are governed by the laws of Maharashtra, India. Any disputes will be resolved under these laws.
How We Communicate Terms
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These Terms and Conditions are accessible at all times via the footer of our website and at checkout.
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You must accept these terms before completing your purchase.
Thank you for choosing CherryNYarn. We are committed to delivering heartfelt, handcrafted crochet gifts with transparency and care.